Privacy Policy

1. Who we are

 

We are the data controller for the personal information collected through this website.

 

Organisation: Up and Running Events (Scottish Running Expo)

Email: hello@upandrunningevents.couk

Website: https://www.upandrunningevents.co.uk/

 

 

2. What information we collect

 

We may collect and process the following personal information:

 

• Contact details (such as name and email address)

• Ticket and order information (if you purchase tickets through a third-party ticketing platform)

• Enquiry information (messages you send us through forms or email)

• Marketing preferences (whether you want to receive updates)

• Technical data (such as IP address, browser type, device type, pages visited, and website usage)

 

 

3. How we collect your information

 

We collect information in the following ways:

 

• When you sign up to our newsletter or mailing list

• When you submit an enquiry form

• When you purchase tickets via a ticketing provider (such as Ticketmaster or another platform)

• When you interact with our emails or social media

• Through cookies and website analytics tools

 

 

4. How we use your information

 

We use your personal information to:

 

• Provide you with updates about the Scottish Running Expo

• Respond to enquiries and messages

• Manage exhibitor, speaker, and partnership enquiries

• Administer ticketing and event communications

• Improve our website and user experience

• Run marketing campaigns and measure performance (for example, email engagement and website traffic)

 

 

5. Lawful basis for processing

 

Under UK GDPR, we process personal information using the following lawful bases:

 

• Consent: where you sign up to receive marketing emails

• Legitimate interests: where we communicate with you about the event, respond to enquiries, and improve our services

• Contract: where processing is required to deliver ticket purchases or exhibitor bookings

• Legal obligation: where we must comply with legal or regulatory requirements

 

 

6. Marketing communications

 

If you sign up to our mailing list, we may send you updates about:

 

• Ticket releases

• Exhibitor announcements

• Speaker announcements

• Event information and key updates

 

You can unsubscribe at any time using the link in our emails or by contacting us directly.

 

 

7. Who we share your information with

 

We may share your information with trusted service providers who help us operate the website and deliver the event. These may include:

 

• Website hosting and form providers (such as Wix)

• Email marketing platforms (such as Klaviyo)

• Ticketing providers (such as Ticketmaster or similar)

• Payment processors (if applicable)

• Analytics and advertising tools (such as Google Analytics and Meta)

 

We only share the information necessary for them to provide their services, and we require them to handle it securely.

 

 

8. International transfers

 

Some of our service providers may store or process data outside the UK. Where this happens, we ensure appropriate safeguards are in place (such as UK GDPR-approved transfer mechanisms).

 

 

9. How long we keep your information

 

We keep your personal information only for as long as necessary.

 

Typical retention periods include:

 

• Mailing list data: until you unsubscribe or request deletion

• Enquiry messages: up to 24 months

• Ticketing and exhibitor booking records: as required for operational and accounting purposes

 

 

10. Your rights

 

Under UK GDPR, you have the right to:

 

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Object to processing in certain circumstances

• Request restriction of processing

• Request data portability (in certain cases)

• Withdraw consent at any time (for marketing)

 

 

11. Cookies

 

Our website uses cookies and similar technologies to improve your experience and understand how visitors use the site.

 

You can control cookie settings through your browser and, where applicable, through our cookie banner.

 

 

12. Data security

 

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction.

 

 

13. Links to other websites

 

Our website may include links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.

 

 

14. Changes to this policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

 

 

15. Contact us

 

If you have any questions about this Privacy Policy or how we handle your personal information, contact us at:

 

hello@upandrunningevents.co.uk